Introduction
Lumalume Co., Ltd. (hereinafter referred to as “the Company”) respects users’ privacy and is committed to appropriately handling personal information. This Privacy Policy explains the information we collect, the purposes for which we use it, and how we manage it.
Personal Information We Collect
The Company collects the following personal information through the inquiry form:
- Name, position, company name, phone number, email address
- Inquiry details
- Service usage history
- Responses to surveys
Purpose of Using Personal Information
The personal information we collect is used for the following purposes:
- Responding to inquiries
- Service provision and operational management
- Providing information on various services (campaigns, service updates, etc.)
- Analyzing and improving services
- Complying with legal requirements
Management of Personal Information
The Company implements the following measures to ensure the accuracy and security of personal information:
- Appropriate security measures to prevent unauthorized access, loss, destruction, tampering, or leakage of personal information
- Proper training and supervision of employees and contractors handling personal information
Prohibition of Disclosure to Third Parties
The Company appropriately manages personal information and will not disclose it to third parties except in the following cases:
- When the user consents
- When necessary for providing services to the user and for business operations
The Company may provide personal information to external partners or service providers as necessary for business tasks. In such cases, the information will only be shared for the purpose of business operations, and the recipient is obligated to handle it appropriately.
- When disclosure is required by law
Personal information may be disclosed if required by law or by a request from public authorities such as courts, police, or tax offices.
Cookies and Google Analytics
Our website may use cookies to analyze website usage and improve convenience. However, cookies do not collect personally identifiable information.
We also use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect traffic data anonymously, and no personally identifiable information is collected. For more details, please refer to the Google Analytics Privacy Policy and Terms of Service.
Access, Correction, and Deletion of Personal Information
If requested by the individual, the Company will respond to requests for access, correction, or deletion of personal information after confirming their identity. Please contact us using the following contact details.
https://policies.google.com/privacy?hl=en
Contact Information
For inquiries regarding personal information, please contact us at:
Lumalume Co., Ltd.
Email: info@lum-alume.com
Revisions
This Privacy Policy may be revised due to changes in laws or services. Revised policies will be promptly posted on our website.
The solo and only governing language of this Privacy Policy shall be Japanese.
If an English translation hereof is made for reference purpose, only the Japanese version shall be regarded as original and have the effect of a contract and such English translation shall have no legal effect.